Even the most die-hard Destiny fans, however, admit that it’s not perfect. It took months for Bungie to fix the “heavy ammo bug,” which robbed Guardians of their heavy ammo during respawns and cutscenes. Players are still waiting for Bungie to raise the cap on Glimmer, the in-game currency, or come up with a smoother way to use an ammo synthesis during battle. In short, Destiny is headed in the right direction, but there’s still a long way to go.

In the most recent Destiny update, Bungie has a clear message for fans: they hear you. Sometimes, it may seem like Bungie is ignoring its players, but that’s not true; the patch process is incredibly complicated and resources are limited, meaning that Bungie has to carefully consider how to spend their time. As Lead Producer Matt Priestley says:

That’s why it took so long for the heavy ammo bug to get fixed. Bungie worked on the problem for months, but every patch just caused more problems. Bungie decided that these quick-fixes weren’t worth the damage they’d cause, and held off patching the bug until a solid, glitch-free solution was discovered.

Design Lead M.E. Chung says, “We get feedback from everywhere.” Bungie looks to places like Reddit, the user research team, and even friends and family when identifying Destiny’s biggest issues. They know what players want. That’s why plans for the next patch - 1.1.2 - include increased vault space, fixes to the Atheon and Crota raids, and more audio visual options. The Bungie team is also looking at revamping some strike missions.

Destiny is a big game, and it’s only going to get bigger with the impending House of Wolves DLC. A big content update is a great opportunity to address gamers’ complaints; it also means there are more opportunities for things to go wrong. But Bungie’s aware, and they’re trying. As Chung says, “Boy, do we wish we were faster… It’s been a huge learning process for us, and we are committed to improving.”

Source: Bungie